OK, well, the last few blogs seem a little petty in second reading, but as I replied to Paula, you just want to tell them "Recognize me? I'm the one with the checkbook." I don't know why it's so hard to get anything done right the first time any more.
Like the four wheel alignment that was done on my Subaru recently. I'm sure they did a fine job on the alignment, and it drives great, but the steering wheel is is not straight when the wheels are pointing directly forward. Not a lot, just a smidge, enough to bug the daylights out of you. And to fix it, I will have to drive back to the alignment shop and wait while they get to me (they don't take appointments) and redo the alignment so that the steering wheel is straight (which, by the way is a criterion on alignments. I'm not being stupid here.) Will I do it? Probably not for a couple of degrees off. But they should attend to the details.